Quick Quirky Quotes™ for Week of April 14, 2014

Clown clear 4 for blogSobriety Test
“If you’re the designated driver, have fun with it. At the end of the night drop the people off at the wrong houses.” – Jeff Foxworthy

Keep Failing Until You Get It Right
“How do you get started in this business?” they ask.
“You go out and you fail.” – Stephen Colbert when comedians ask how they can break into the business

Choose One
“You have three choices in life: be good, get good, or give up.” – Gregory House, “House M.D.”

Plugging Away
“You never master anything. You just keep working at it.” – Denzel Washington to David Letterman on his hobby of boxing

Political Advisor
“I have too much respect for the truth to drag it out on every trifling occasion.” – Mark Twain

 

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Icon Cover - AE - Red Ribbon 6Get a FREE copy (PDF abridged edition) of my new book The Wickedly Fun Dictionary of Business – Words That Escaped Me Before My Brain Finished Downloading. It’s quick. It’s quirky. It’s fun!

Download it free at http://www.FootInTheDoor.com.

Here’s a quick peek:

butt-dial, v. Smart ass.

consciously incompetent, adj. The second lowest level of competence. You’re stupid and you know it. Why the Dummies and Idiots books are so popular.

kiss off, v.t. The subject line on your email from your last job interview.

texting, v. Wrds wtht vwls. (Why texting isn’t big in Hawaii.)
“Dear Students: I know when you’re texting in class. Seriously, no one just looks down at their crotch and smiles. Sincerely, Your Teacher.” – Sign posted in high school class

unconsciously incompetent, n. The lowest level of competence. You’re stupid and you don’t know it. It’s when someone asks you to name the ten Supreme Court Justices and you actually come up with ten names.

unintended consequences. Didn’t see that coming! Your mind leaving you thoughtless and alone without telling you it was going.
“Oops!” – Embarrassed presidential contender, and Texas Governor, Rick Perry with his 53-second brain freeze unable to remember one of the three federal departments he wanted to abolish in a nationally televised GOP debate

Attention business owners, sales managers, salespeople, and marketing executives: at the back of the book you’ll see a referral strategy to find new business if you’d rather not cold call.

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The Interview

The InterviewThe woman is interviewing for a new position within her company.

  1. How does she feel about the man?
  2. How does he feel about her?
  3. What can be done to change the situation?

 Answers

  1. Joe Navarro (What Every Body Is Saying), ex-FBI agent and body language expert, says the most honest indicators of what people are thinking are found in the positions of their feet and legs. With her knees facing the man, she’s comfortable and wants to be engaged in this conversation.
  2. By using his right knee as a barrier to block the woman, he shows doubt and discomfort. Displaying the “figure 4” leg cross, he’s also more confrontational and ready to argue. The interview is not going well.
  3. The woman should find a reason for both to stand; or do something to get him to uncross his legs. The simple change of body language changes attitudes instantly.

Waiting for the Interview

Waiting for the InterviewThree men you’ll be interviewing are in the waiting room. You get a peek of them through your office door. The man in the center…

  1. What does his posture tell you?
  2. What’s his attitude about the pending interview?
  3. What do you do?

Answers

  1. Known as the splaying position, he is seeking to dominate the environment. He’s trying to take as much territory away from the other two men as possible.
  2. Splaying at home shows comfort and it’s okay. But on a job interview, where serious matters will be discussed, it’s a sign of indifference and disrespect.
  3. You have to let him know he can’t disrespect you. You can do it by admonishing him to sit up. But even better, when you silently approach him and invade his territory, he will. If not? Interview over.

Screwed

Screw

Doing prep work with a local account (a screw and bolt manufacturing company) to gather material for our training session, I asked the owner what he looked for in people applying for sales positions with his company.

“I ask them to tell me the latest three business books they’ve read and what they learned from them,” he said.

How does this help to qualify or disqualify an applicant?

The owner said that 70% of the applicants can’t name three books. In fact, many have told him that they don’t even read books.

“Once I hear that,” said the owner, “I show them the door. They’re wasting my time. It shows they have no curiosity, they think they have all the answers, they don’t take the initiative to learn on their own, and they don’t respect the art of sales. No one is so smart that they can stop learning.”

People aren’t looking for reasons to hire you. They’re looking for reasons to eliminate you. And they can often do it with one well-conceived question.

The nuts & bolts: You can never learn enough. Knowledge improves your relationships, business, decisions, and leadership.

Interruption Intervention

Chris Matthews during an edition of Hardball i...

Chris Matthews (MSNBC Hardball host): “What do you think was the president’s problem in the debate?”

Guest: “Well, I think….”

Chris: “Do you think that it was because he wasn’t prepared enough?”

Guest: “I saw….”

Chris: “Or that he was simply tired? What do you think? Tell me.”

Guest: “What I was going to say….”

Chris: “I never saw such a terrible performance in my life! I was appalled. But you tell me. Do you think he was sleepwalking? That’s what I think. What do you think?”

Guest: “The last time….”

Chris: “I was so disappointed! Why didn’t he bring up the facts? What was he thinking? But I’d like your view. What do you think he was trying to accomplish?”

Guest: “Chris, let me finish what I’m trying….”

Chris: “Oh. Sorry. We’ll have to continue this discussion later. We’ve run out of time. Thanks for being with us.”

The #1 complaint of customers? Interruptions! Will you please stop interrupting me! Let me finish!

People who interrupt are not listening. Their mind is moving so fast, they’re trying to think of the next thing they want to say. They are not waiting for a break in the conversation to speak. They just want to form their next opinion and spit it out, hoping you’re the one listening.

If you’re trying to sell someone – a customer, an employee, your child – you need to become a better listener. You need to stop interrupting. How? Take notes. Taking notes forces you to be a better listener. Because you’re taking notes, you can’t interrupt as often. Taking notes increases your retention by 25% and you’re more likely to take action on what you write down. Taking notes isn’t just for your convenience. It shows others that what they have to say is important. It shows respect. It shows that you care.

Stop it!: Interruptions annoy. Listen to understand, not to speak.