Quick Quirky Quotes™ for Week of April 14, 2014

Clown clear 4 for blogSobriety Test
“If you’re the designated driver, have fun with it. At the end of the night drop the people off at the wrong houses.” – Jeff Foxworthy

Keep Failing Until You Get It Right
“How do you get started in this business?” they ask.
“You go out and you fail.” – Stephen Colbert when comedians ask how they can break into the business

Choose One
“You have three choices in life: be good, get good, or give up.” – Gregory House, “House M.D.”

Plugging Away
“You never master anything. You just keep working at it.” – Denzel Washington to David Letterman on his hobby of boxing

Political Advisor
“I have too much respect for the truth to drag it out on every trifling occasion.” – Mark Twain

 

NEW! JUST RELEASED!

Icon Cover - AE - Red Ribbon 6Get a FREE copy (PDF abridged edition) of my new book The Wickedly Fun Dictionary of Business – Words That Escaped Me Before My Brain Finished Downloading. It’s quick. It’s quirky. It’s fun!

Download it free at http://www.FootInTheDoor.com.

Here’s a quick peek:

butt-dial, v. Smart ass.

consciously incompetent, adj. The second lowest level of competence. You’re stupid and you know it. Why the Dummies and Idiots books are so popular.

kiss off, v.t. The subject line on your email from your last job interview.

texting, v. Wrds wtht vwls. (Why texting isn’t big in Hawaii.)
“Dear Students: I know when you’re texting in class. Seriously, no one just looks down at their crotch and smiles. Sincerely, Your Teacher.” – Sign posted in high school class

unconsciously incompetent, n. The lowest level of competence. You’re stupid and you don’t know it. It’s when someone asks you to name the ten Supreme Court Justices and you actually come up with ten names.

unintended consequences. Didn’t see that coming! Your mind leaving you thoughtless and alone without telling you it was going.
“Oops!” – Embarrassed presidential contender, and Texas Governor, Rick Perry with his 53-second brain freeze unable to remember one of the three federal departments he wanted to abolish in a nationally televised GOP debate

Attention business owners, sales managers, salespeople, and marketing executives: at the back of the book you’ll see a referral strategy to find new business if you’d rather not cold call.

Advertisements

What’s She Thinking?

What's She ThinkingYou’ve completed your presentation before your client’s group and you’re taking questions. You notice the marketing director’s chin rests upon her thumb, her index finger points upwards, and she has a slight smile.

  1. Is she having positive or negative thoughts?
  2. What does her posture say?
  3. What should you do?

Answers

  1. Most people think this is a signal of interest. It’s not. She’s having negative or critical thoughts about you or your presentation. Even though she has a smile, the negative gestures outweigh the positives.
  2. Leaning away from you with her arm in front of her torso completes the cluster of negative signals that should warn you to do something.
  3. Get her involved immediately. Simply stating, “You seem to have some concerns. Would you mind telling me what you think?” will get her to change her body language and attitude.

How to Get Out of An Embarrassing Predicament

Embarrassed

We’ve all done it. Called someone by the wrong name. Slipped and fell on the ice when entering the building. Lost our train of thought when talking with a customer.

What do you do in an embarrassing situation? You can pretend it never happened and take no responsibility for it. Psychologists have found observers expressed dislike for the individual who does this.

You can confidently try to remedy the situation. Observers are unfavorable to anyone who maintains their aura of self-confidence.

Or you can express your embarrassment and try to fix the situation. Observers best like those who show their embarrassment and find those people endearing. They’ve seen themselves in similar situations and feel the pain.

When it happens, use embarrassment to your advantage. Maybe get a laugh out of it. People will see you as vulnerable and human and quickly bond with you.

Have I Got An Opportunity for You!

personality

You have an amazing service or product. It provides a tremendous opportunity for the customer. But they’re not buying. Why? Are they blind? Can’t they see what a great opportunity you’re presenting?

If you don’t know the four personalities, now is the time to learn: Drivers, Expressives, Analyticals, and Amiables. Of the four, only the Drivers and Expressives are looking for new, exciting opportunities. They’re willing to take risks. But they only account for 30% of the population.

The Analyticals and Amiables account for the other 70%. Opportunities don’t excite them. They’re concerned about avoiding problems. They’re more concerned about making a bad decision.

“What if I get your product home and down the road decide I don’t like it?”

“If I invest with you, what are the chances my investment will tank and I’ll lose everything?”

If you’re a Driver or Expressive salesperson, all you see are opportunities. You think your customers should be visionaries like you. They’re not. So change your tactics. Identify the personality you’re selling to and talk about what concerns them the most.

The Nordstrom salesman says, “You will be completely satisfied with any of the shoes you buy from us – or we’ll give you a 100% refund anytime. No questions asked.”

The financial consultant can tell by the number of questions you ask that you’re leery of making a move. “Let’s not gamble with your money. The best way to protect your investment is to divide it up. We’ll only put 20% into mutual funds, 50% into government bonds, and the rest into savings.”

Identify the personality you’re talking with before making your presentation. It’s a great opportunity to avoid problems.

How to Start a Conversation with the CEO

English: Henry Kissinger at the 2009 premiere ...

When making a sales call on the CEO or president, how should you begin the conversation?

  1. With several minutes of small talk
  2. Cut to the chase
  3. Wait until the CEO steers the conversation to the subject at hand

(2) Head honchos are usually Driver or Analytical personalities – neither enjoys small talk. Assume you only have fifteen minutes. Take the lead, cut to the chase, and start with your most important point first. It may be the only point you get to make. Speak in specifics: numbers, percentages, and dollars. Be prepared to prove every statement.

Helen Thomas knows where to start: Trying to evade a difficult question, Secretary of State Henry Kissinger said the answer was too long and he didn’t know where to start. Helen Thomas responded, “Then start at the end.”