My grandmother had the legendary reputation in the Austin, Texas, lake country as being one of the best fishermen in the state.
Annie knew how to bait the hook. She had secret bait and hooking methods for the blue catfish, crappie, black bass, and the small mouth bass. Each bait and hooking method was subtly different. Fishermen tried to duplicate her methods to no avail. She could out-fish and out-catch anyone around.
As a 10-year old kid, my grandmother gave me my very first selling lessons. Know what you’re going after. Go where they are. Use the right size hook. Use the right bait. Hook the bait on the hook in a way that attracts the fish. Be patient. Be persistent. Never give up.
Oh, and when a cottonmouth water moccasin swims nearby, bop him on the head with the tip of your pole. You don’t need the competition.
This article is from my ebook Cast in Stone – 45 Sales Fundamentals That Should Never Be Tampered With, available at Amazon, the Apple Store, and Barnes & Noble.
Posted in Entrepreneur, Motivation, Sales, Sales Books, Sales Management, Small Business
- Tagged books, closing, communications, goals, management, networking, objections, sales psychology
Three minutes earlier the blond interrupted the conversation already in progress between the man and the woman.
- Should she remain or move on?
- The man is explaining why he made a particular decision. Is he being truthful?
- What does the brunet’s body language say?
- The blond should leave. If the brunet would have turned her feet (to point towards you the viewer), the other woman would have been welcomed into the group. She didn’t so this is a private matter.
- With his palms exposed and by forcefully gesturing while making his point, he feels he’s telling the truth as he knows it.
- She’d rather not be involved in this conversation. Three indicators: her distance from the man, her lean away from him, and her hands protecting her torso. Her smile is simply a “cover” and the least reliable of the cluster of gestures.
Posted in Body Language, Listening, Sales, Sales Management, Selling with Your Eyes
- Tagged communications, entrepreneur, management, meetings, networking, objections, presentations, sales psychology, Small Business, speaking
One of the biggest complaints by business owners and sales managers is that their people never ask for the order. Having lunch with a couple of business owners in New Brunswick, New Jersey, one complained that there had to be some easy way to get his people to ask for the order.
There is. I gave him a 3 x 5 card and told him it was his. Make copies and give it to his salespeople and tell them to give it to the prospect just before getting up to leave the customers’ office. Then let me know if their sales didn’t increase.
He reported that not only did his people close more deals, but they had more fun doing it, and the customers always got a laugh out of it. It added to their expense accounts, but he said the new sales and new business was worth every penny.
What did the card say?
This is from my PDF ebook, Lunch? – 20 Sales Questions I’ve Been Asked Over Lunch, which you can get for FREE by going to my website http://www.FootInTheDoor.com and requesting your copy.
Posted in Books, Closing, Entrepreneur, Sales, Sales Management, Small Business
- Tagged cold calling, communications, goals, management, negotiating, objections, presentations, retail sales, sales psychology
- 44% of salespeople stop calling on the prospect after one call.
- 22% stop after the second call.
- 14% after the third call.
- 12% after the fourth call.
- Thus, 92% of salespeople stop after four calls.
Combine that information with this:
- 15% of the prospects can make a decision within 1-2 calls.
- 15% within 2-3 calls.
- 35% within 4-5 calls.
- 35% within 5-7 calls.
Notice that 70% of the people you call on will not even make a decision until you get beyond that fourth call. If there is a magic number, it would be five.
But as long as a prospect is using a service or product I sell, I never stop calling. The reason: things change. Decision makers come and go, money comes and goes, needs come and go, and competitors come and go.
This information is from my book, Cold Calling for Cowards: How to Turn the Fear of Rejection into Opportunities, Sales, and Money available in ebook or paperback
Posted in Books, Cold Calling, Sales, Sales Management
- Tagged closing, entrepreneur, management, motivation, objections, persistence, personalities, presentations, sales psychology, Small Business
You’re the vendor calling on the CEO of a small company. The reason for the sales call is to let the CEO know that you’re not going to cave on the negotiation point she wants.
As you’re ushered into her office, she’s standing beside her desk with both hands on her hips.
- Why is she standing this way?
- Is she intimidated, or is she trying to intimidate you?
- Will you ever see subordinates stand like this?
- Like a peacock spreading its feathers, she’s trying to appear larger and fend off any attacks.
- Could be both. If she feels she’s about to be ripped off, she’s trying to reestablish her dominance. And if she’s in a position of authority, she’ll stand this way to intimidate others.
- Rarely will subordinates confront their boss like this, unless they’re suddenly angered or suffer some sort of indignation.