Mind If I Interrupt?

Mind If I InterruptThree minutes earlier the blond interrupted the conversation already in progress between the man and the woman.

  1. Should she remain or move on?
  2. The man is explaining why he made a particular decision. Is he being truthful?
  3. What does the brunet’s body language say?


  1. The blond should leave. If the brunet would have turned her feet (to point towards you the viewer), the other woman would have been welcomed into the group. She didn’t so this is a private matter.
  2. With his palms exposed and by forcefully gesturing while making his point, he feels he’s telling the truth as he knows it.
  3. She’d rather not be involved in this conversation. Three indicators: her distance from the man, her lean away from him, and her hands protecting her torso. Her smile is simply a “cover” and the least reliable of the cluster of gestures.

How to Get Out of An Embarrassing Predicament


We’ve all done it. Called someone by the wrong name. Slipped and fell on the ice when entering the building. Lost our train of thought when talking with a customer.

What do you do in an embarrassing situation? You can pretend it never happened and take no responsibility for it. Psychologists have found observers expressed dislike for the individual who does this.

You can confidently try to remedy the situation. Observers are unfavorable to anyone who maintains their aura of self-confidence.

Or you can express your embarrassment and try to fix the situation. Observers best like those who show their embarrassment and find those people endearing. They’ve seen themselves in similar situations and feel the pain.

When it happens, use embarrassment to your advantage. Maybe get a laugh out of it. People will see you as vulnerable and human and quickly bond with you.

Negotiating with Eyes Wide Open

English: Nobel Peace prize Concert 2008, Oslo ...

Actor Michael Caine has an instructional video for new actors wanting to improve their craft. The one he showed on Late Night with David Letterman illustrated how to use your eyes to convey weakness or strength.

Caine first blinked his eyes rapidly, about 4-5 times a second. “This,” he says to the camera, “is how you show weakness.” Body language experts say a fast blink rate should lead you to question the person to see if they have something to hide – if they’re covering something up they don’t want you to see. In another context, the fast blink rate could be seen as flirtatious.

“To be seen as a force to be reckoned with,” Caine illustrated, “don’t blink. The longer you can hold your eyes open, the more intimidating you become. The more aggressive. Someone to be feared.” Like you’re able to penetrate someone’s soul.

Could help in a negotiation?

How to Remember Every Name Every Time – Guaranteed!

Photo of Tippy Walker from the television prog...

The best advice I ever got when starting my seminar business was when I attended a seminar by Bob Burg (Endless Referrals) years ago. He said that if you want to really impress someone, remember their name.

Bob said that he can remember the names of a roomful of people, and that after the program or when going to a cocktail party, he amazes them by calling them by name. He said he attracts people to him like a magnet. He’s like a name magician.

Taking Bob’s advice, I learned how to remember names and faces. I’ve done hundreds of seminars in hundreds of ballrooms across the country. I’m not as good as Bob. I have to work at remembering the names and faces. But I remember enough to amaze the crowds. I can’t count the number of times people have come up to me during one of the breaks or after the seminar and said, “How do you do that? How do you remember so many names? We loved your program, but your ability to remember names was all we could talk about at lunch.”

I’m not going to show you how I do it in this one article. But I will tell you three books I’ve used to teach myself: Remember Every Name Every Time, by Benjamin Levy; Amazing Face Reading, by Mac Fulfer; and The Wisdom of Your Face, by Jean Haner. The last two books are good because they get you to look more closely at the details of someone’s face, so you can tie-in the techniques used by Benjamin Levy.

But don’t fret. If you don’t have the time – or you’re too lazy – to read the books and apply their techniques, here is the easiest way I know to absolutely remember everyone’s name. It’s quick, easy, and guaranteed. This works especially well if you’re doing a group presentation in front of a crowd of hundreds.

At the start of the program, introduce yourself. “Hi, I’m Jerry Hocutt.”


“Now, to personalize our meeting today, let’s try this. Repeat after me: ‘My name is Peyton.’”

Crowd: “My name is Peyton.”

There you go. Now whenever you call on any audience member during the program, you know their name is Peyton. That wasn’t so hard, was it?

Say someone’s name and you’ll always get their attention: People will remember that you remembered them more than they’ll remember anything you said in the presentation.